Shipping policy

Order Processing

  • Orders are processed within 1–3 business days.

  • You’ll receive a confirmation email with tracking details once your order ships.

UK Delivery

  • Standard Delivery: 2–4 business days after dispatch.

  • Express Delivery: 1–2 business days (available at checkout for an additional fee).

  • Tracked Delivery: All orders include tracking for your peace of mind.

  • Shipping Provider: Royal Mail or equivalent.

  • Cost: Calculated at checkout based on order weight and value.

  • Free Delivery: Orders over £50 qualify for free standard UK shipping.

Europe (EU/EEA)

  • Standard Delivery: 5–10 business days after dispatch.

  • Express Delivery: 3–5 business days (premium service, available at checkout).

  • Tracked Delivery: All orders are sent with tracking.

  • Shipping Provider: Royal Mail International, DPD, or equivalent.

  • Cost: Calculated at checkout.

  • Customs & Duties: Recipients are responsible for any local taxes, duties, or import fees.

Rest of World (Outside EU/EEA)

  • Standard Delivery: 7–21 business days after dispatch.

  • Express Delivery: 5–10 business days (premium service, available at checkout).

  • Tracked Delivery: All orders are sent with tracking.

  • Shipping Provider: Royal Mail International, DHL, or equivalent.

  • Cost: Calculated at checkout.

  • Customs & Duties: Recipients are responsible for all customs charges, taxes, and import duties.

Additional Information

  • We ship to most countries worldwide. If your country isn’t listed at checkout, please contact us.

  • Delivery times are estimates and may be affected by customs, local postal delays, or peak periods.

  • If your order hasn’t arrived within the estimated timeframe, contact us with your order number.

Order Issues & Support

  • For missing, delayed, or damaged items, contact us within 7 days of delivery with your order number and photos.

  • For all shipping questions, please use the contact details provided on our website.